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Michael Janda

The First Time I Had to Call a Lawyer and I Returned $52,375 to a Client

By Business Management, Managing Clients, Project Management

Six years into my agency, we landed what seemed like a dream project—an interactive entertainment website for a well-funded client. The budget was substantial—$300K—the project was exciting, and everything felt like a perfect fit. Then, right before signing the contract, the client hit us with an unusual request: everyone on…

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