Is this you? A potential client approaches you for a new project. You have an initial conversation. You’re excited! They seem excited. Everything appears to be going smoothly; you have the “cat in the bag,” as the saying goes. You work up the scope and create what might just be…
We’ve all been there: a client approaches us with a project, and in their mind, it is going to change the world. Unfortunately, their “world-changing” idea is attached to a budget that is too small to accomplish their vision. You want to politely tell them they are unrealistic and need…
Is An Email a Legally Binding Agreement? – Avoid the Deadly “No Contract” Mistake Some clients have ants in their pants. You have your first meeting with a prospective client…you know the one where you think you are qualifying the client BUT they think they are kicking off the project….
The Project Is Ending and the Client Wants More Changes – Help! You’ve been working on a project and the client keeps asking for more and more changes. They have exceeded the number of rounds you included in your agreement and you need to push back and start charging more for…
Some go swimmingly. Some are total disasters. When things go smoothly, we often think, “Check me out! I’m a total rock star!” When a project goes awry, we tend to point fingers at the client and say things like, “They don’t know what they are doing” or “This client is…
I have had some nightmare project disasters. Like the time I waived a $70k invoice just to tell a client, “We are done.” Or that one time I refunded a client $54k to get them out of my life. It is easy to use the excuse, “They are just a…
Esmeralda recently committed the fatal error of letting her client go out of scope. Her original project scope was for the design of a brochure. Part way through the project, the client asked for a “super simple” Powerpoint presentation. “It is just a simple little template that we can use…
I’ve been at this creative entrepreneur game for a long time. I started my agency in 2002 and we executed on more than 2,000 projects during my agency run which ended in 2018 after I left the agency I sold to. It was a lot of pitches, a lot of…
